Brightspeed/ Qualfon Job Support Contact List

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If you do need to escalate support please be sure your subject lines are unique, and you have a brief description of what is needed in the body of the email. Always include the order number and address for customer-driven issues.

Examples: 

Subject: Bob Smith DSL out of service before Fiber install

Subject: Agent Log-in Request John Smith 

Subject: Address issue 123 Main St Rocky Mount NC

Subject: Missed Install Tom Jones